KC Water Heaters

Chase Thompson, owner of KC Water Heaters, is a master plumber with a fuel gas certification. Chase replaced our two 15-year old gas water heaters with two new Bradford White tanks. The fuel gas certification is important to us since we know that a lot of houses do not have proper venting. Sure enough our old tanks had the melted plastic evidence of prior backdrafts. We spent time with him discussing various tank options as well as different configurations for plumbing setup. We decided on a "reverse return" plumbing setup as recommended by the tank manufacturer (Bradford White). We had other quotes from more well-known plumbing companies but they recommended the more well-known "parallel" or "in series" setups even with Bradford White units. I'm not sure they know "reverse return" setups. Chase installed the manufacturer-recommended plumbing setup and increased the size of the vents to properly handle the exhaust and be compliant with code. He gets city permits on his jobs. He also replaced the PRV valve which was old and not providing adequate water pressure. He was at the house for 6-7 hours and worked hard the entire time with no breaks. He is very knowledgeable and easy to speak with, and all he does is water heaters, so you're working with an expert. I highly recommend him.

Great price, great experience and fast work. Chase also gave tips for care and an extended warranty to his work after the install. Can't recommend enough.

I was more than impressed with Chase and his company! The first time I spoke to Chase, he spent at least fifteen to thirty minutes on the phone with me discussing the best option. Chase was out to the house within a couple days and instead of making a quick sale, which he could have done, pointed out several potential safety issues that needed resolved. Chase left our house without selling or billing us anything and gave us time to call around. We ended up calling Chase back out to fix the issues and install a new water heater, which we have been very happy with. Chase was efficient and knowledgeable, and his work was very clean and professional. I will recommend KC Water Heaters to anyone who asks. Thanks again Chase!

As the owner/operator of KC Water Heaters, Chase’s level of professionalism, courteousness and quality of work cannot be beat. I reached out with exactly what my problem was and what I was looking for. I received a response 2 hours later on a Sunday night. His communication was very upfront and the price he gave me for the estimate was good for the quality of work and product I wanted. He called ahead and was on-time and got right to work. Even the smallest details were not overlooked. I probably slowed his work down quite a bit by chatting, but he still finished in under 3 hours. The job was perfect. Big box stores have their time and place, but if you want to support a local craftsman, professional and small business owner, Chase at KC Water Heater is the one to call.

It’s hard to find contractors who are passionate about what they do. I’d guess it’s probably even harder to find a contractor who’s passionate about water heaters. That’s the only way I can describe KC Water Heater. Chase took my call on a Saturday evening during a Chiefs playoff game for a non-emergency service call, and we talked plumbing for nearly an hour. He’s competitively priced and he pays attention to the details that would otherwise be overlooked. I’d highly recommend using him for your water heater project and you can live with peace of mind that you aren’t getting ripped off or half-ass workmanship.